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FlySafair


540 reviews
Headquarters: Northern Perimeter Road Bonaero Park, Kempton Park 1619 South Africa 011 27 87 135 1351 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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540 Reviews from our TripAdvisor Community

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540 reviews from our community

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Showing 514: English reviews
Rohrdorf, Aargau, Switzerland
Level 5 Contributor
61 reviews
15 helpful votes
Reviewed 1 week ago
NEW

Short flight in a very dirty airplain with no too friendly flight attendants. I ruined a blouse with chewing gum sticking at the side of my seat's armrest. Unfortunately I discovered the damage not bevore standing at the luggage belt. Therefore I couldn't react immediately, but when arrived in the hotel, I made some photos of the blouse with the...

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Domestic Economy Durban - Port Elizabeth

Helpful?
Thank Arlette Z
1 review
Reviewed 1 week ago

i didn't quite get the flight attendants name but she has a bad attitude the way she spoke and her whole body language was unfriendly even the way she said good bye not to mention that she didn't ask me or the guy sitting next to me if we wanted anything to eat or drink. You should train them better....

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Domestic Economy Cape Town Central - Johannesburg

Helpful?
Thank Paradise05605901649
Greater Johannesburg, South Africa
Level 6 Contributor
303 reviews
65 helpful votes
Reviewed 1 week ago

Everything as per the schedule, with the plane leaving and arriving on time. The staff were professional and efficient

Domestic Economy Durban - Johannesburg
Helpful?
Thank hendrix2015
Level 2 Contributor
5 reviews
Reviewed 1 week ago

friendly helpful staff go out their way to assist you seating not great but for short flight acceptable value for money and have a whatapp help line witch makes life easy to communicate issues with them .

Domestic Economy Durban - Cape Town Central
Helpful?
Thank cudanorman
Johannesburg, South Africa
Level 3 Contributor
16 reviews
Reviewed 1 week ago

Great to fly with FlySafair and at reasonable rate, however the extra you have to pay for luggage is a drawback.

Domestic Economy Johannesburg - Cape Town Central
Helpful?
Thank wilhelmcillie
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 1 week ago via mobile

No delays and we got to our destination on time. Service was great from boarding to being served through out the journey.

Domestic Economy Johannesburg - George
Helpful?
Thank Michelle F
Level 3 Contributor
10 reviews
5 helpful votes
Reviewed 1 week ago

As a pensioner I try to obtain the least expensive flights and FlySafair is definitely tops within South Africa, especially if one books a month or two in advance for flights outside school holiday periods. Although the seating is a little cramped it's an insignificant issue on our short domestic flights. On this note perhaps the airline could consider following...

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Domestic Economy Cape Town Central - Port Elizabeth

Helpful?
Thank John I
3 reviews
1 helpful vote
Reviewed 1 week ago

When my husband took ill at Cape Town airport after we had already checked in two Flysafair attendants took charge and escorted us to the clinic where they stayed with us till the ambulance arrived - even made sure our luggage was put in the ambulance. Vouchers where emailed immediately so that we could return home to Durban once my...

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Domestic Economy Cape Town Central - Durban

Helpful?
1 Thank MicheleC5442
2 reviews
2 helpful votes
Reviewed 2 weeks ago

I started flying Flysafair after Kulula / BA were continually late, but now it looks like FlySafair is taking a similar approach. My flight back from johannesburg last week was over an hour late, got to bed after 12:00. I type this sitting in Cape Town airport where the check-in lady tells us "boarding may be a little delayed" but...

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Domestic Economy Cape Town Central - Johannesburg

Helpful?
Thank Tony K
Cape Town, South Africa
Level 6 Contributor
61 reviews
77 helpful votes
Reviewed 2 weeks ago

Fly Safair is a low cost domestic airline. The staff was really welcoming and professional. Flights are always on time.

Domestic Economy Cape Town Central - Durban
Helpful?
Thank Muneerh92
See travel tips for airlines
“your flight attendants need less attitude and more customer service - i cant rate the food coz i wasn't offered...”
Paradise05605901649, 11 Nov 2018 | Read review
“save the what app customer number to have easy commincation with the air line”
cudanorman, 8 Nov 2018 | Read review
“Make sure of hidden cost, like extra for luggage.”
wilhelmcillie, 7 Nov 2018 | Read review
“My son was happy to be airborne with Flysafair”
macdonaldlefifi, 31 Oct 2018 | Read review
“Don't forget its a low cost airline, be prepared to buy even water on board if needed.”
japoti, 31 Oct 2018 | Read review
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About FlySafair
FlySafair (FA) prides itself in being South Africa’s foremost low-cost air travel company. FlySafair is a subsidiary of Safair, one of Africa’s most renowned specialist aviation organizations. The airline began scheduled operations in 2014 with flights between Cape Town and Johannesburg. Today, in addition to Cape Town and Johannesburg, it also provides affordable flights to Durban, East London, George, and Port Elizabeth. Boeing 737-400 and 737-800 aircraft are used on all routes.
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